Mining Digital November 2021 | Page 25

HITACHI VANTARA
Commenting on the benefits of Industrial IoT , Mudford explains that it ultimately depends on the digital maturity of the customer . “ However , at the most principal level , we ’ re talking about yield and production . We ’ re talking about the ability to produce units faster and at a more cost effective price for the customer ..
“ A lot of the hype around Industrial IoT is that our customers think that it ’ s a different operating model . In principle , however , I don ’ t think it is . What we ' re really doing is trying to provide insights and put them into the hands of operators - to accelerate the decision making process that they may have been unable to make before . This could include the planning of activities , the automation of assets , or even something as simple as ensuring that operators have the insights to make the right product .”
Mudford continues , “ we ' ve put the insights into the hands of operators in their core system of engagement , which from a change management perspective reduces the amount of time it takes for an operator or the business to take advantage of these activities . And if you look at the history of innovation , manufacturing has been an innovative industry for a long period of time , but engineers have been solving the problems . When these groups of engineers solve problems , they then move on to the next issue . After a period of time the gains that were made start to erode . One of the benefits that we see from our approach to Industrial IoT is that we can basically embed all of these changes to
ensure that they become sustainable . That ' s the fundamental difference . As opposed to just throwing sensors or dashboards at people , it ' s about embedding sustainable change into the operations of a business .”
The benefits of custom solutions and developing them on a large scale “ Customisation means different things to different people , but for us at Hitachi Vantara , it ’ s about being able to tailor a solution to the needs of our customers while using repeatable building blocks . That ’ s where the productisation part of our business comes into it ,” says Mudford .
“ Sometimes you can have a solution bespoke to the customer ' s needs , but as the customer or the industry evolves , the tailored solution is too unique to evolve with them . We want to get the balance between
solutions that are targeted to a specific customer , industry , or problem that can also be scaled and productised . This is our general philosophy and where we see the greatest amount of benefit .”
Adding to Mudford ’ s comments , Verma explains the two extremes when it comes to
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