RELIANZ
96 cyclical and while that has proven successful in the past , the changing market and challenges of sourcing and managing capital has changed the conversation significantly .
“ To put it simply , the last five years leading up to 2016 / 17 has seen a retracting market . This has made customers rethink their approach to our solutions ,” says Briggs .
“ It ’ s now production at the lowest cost . It ’ s not just a change in mindset , it ’ s a change in maintenance strategy , in repair strategy and operating strategy .
“ We as a dealer have to recognise that those changes are happening , the reasons behind them and we then must understand how we can adapt our business to meet the changing demands of the customer .”
This is where the company ’ s core strategy around human capital plays a crucial role . RELIANZ provides extensive onsite solutions to assist with maintenance and repair as well as operation of the Caterpillar technology .
SEPTEMBER 2018