MINING practice standards in the form of the ISO 9001 . This became a trend that has shaped MRSL both internally and externally . Since then , it has achieved both the ISO 14001 ( for environmental management ) and OHSAS 18001 ( for health and safety management ).
Having been involved in the development of quality training systems for UK industries , the company was then able to use these standards to offer services internationally . Watson said : “ We ’ ve been to South Africa , China , Ukraine , India and Russia . The Russian government is actually going to present us with an award for the work we have been doing on sharing best practice .”
In short , MRSL , faced with the decline of the industry it previously relied upon for both its service provision and revenue , decided to branch out while still providing the service needed by the mining sector . By focusing on quality throughout all of its operations , the company has also been able to help define the meaning of safety generally across the country ’ s industrial sectors .
Watson concluded : “ We haven ’ t undertaken a lot of marketing , but find work via reputation and word of mouth . We don ’ t have a sales or marketing team ; we ’ ve got recognised skills and expertise . It ’ s never about selling a product to somebody , it ’ s mainly about going out and solving a problem for someone .”
Company Information
INDUSTRY
Mining
HEADQUARTERS
Nottinghamshire , UK
FOUNDED
1996
EMPLOYEES
140
REVENUE
£ 11m
PRODUCTS / SERVICES
Training , Equipment , Rescue Cover , Consultancy www . minesrescue . com 37