Mining Magazine November 2018 | Page 122

COAL SERVICES PTY
122

Gillian Kidson , Head of IT at Coal Services , on how she is overseeing the digital transformation of the company to benefit its internal users and extensive stakeholder base

T he challenge of transforming

a business is no easy feat .
When that push for change requires a shift to a more agile customer focused model , as well as harnessing and renewing technology platforms to not only future proof the business but create a best practice environment , that task can become even more complex .
Coal Services is an Australian industry-owned Specialised Health and Safety Scheme which delivers a suite of services in relation to the NSW coal
NOVEMBER 2018