AUSTRALIA and how Coupa sat in that picture . We then presented some examples relating to the people we were training – for example with workshop fitters we would focus on the types of parts they work with . We set up a Coupa blog and discussion forum on our intranet where people could find a one page ‘ how to ’ guide , print it out and put it on the wall . That was enough to get them started using the system . We tell them that you can search like you do on Google and buy like you do on eBay .”

Innovation allowed Coupa users are Coupa developers , a fact quickly picked up at Ausdrill , which won a Coupa Innovation Award in May this year for the way it has rolled out the system and pushed out its boundaries . One of Ausdrill ’ s systems administrators James Bargerbos was declared Coupa Community Champion for demonstrating that community

is not limited by geography by helping other Coupa users around the globe . “ It ’ s almost like a crowd sourcing platform ,” says Harrold who represented Ausdrill at the San Francisco Coupa Inspire event . “ Users can log on and download features that they like and find useful . They can get into the community and influence its future - that is how it has developed , by being led by the users rather than presented as a centrally prescribed package .”

The investment decision has been vindicated , adds Carey .

“ The Coupa overlay has been the bedrock of our transformation , allowing us to refine and automate our processes . Our target is 70 percent automation of the procurement processes , and that will only need four full time procurement officers , balanced by a few more people in the group dedicated to contract management and cost optimisation . That is the next step in

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