MINING GLOBAL
itself through its inventive approach to client solutions and its knack for customer relations . “ We have a global reach , but we function like a boutique provider at heart ,” explained Bryan Ulrich , Senior Vice President of Knight Piésold ’ s USA division .
Pillars of strength In terms of mining services , Knight Piésold specializes in the research , design and implementation of innovative solutions for waste management , tailings disposal , heap leach pads , rock mechanics , groundwater evaluation , water supply , water management and environmental services .
“ As a global company , we ’ re quite small compared to our competitors ,” said Ulrich . “ Our competitive advantage is in our expertise and our client relationships . This means that even in an industry downturn , we are managing to stay relatively busy . For example , right now we are watching after a very large tailings dam construction job at Round Mountain in Nevada . It ’ s possibly 2015 ’ s largest construction project at a mine site in Nevada .”
According to Ulrich , while consulting firms and their expertise can sometimes be deemed as a commodity during rough times , the real distinction for clients is how they ’ re treated by their consultants .
“ We ’ ve all had good and bad experiences with customer service . At restaurants , for example , we ’ ve all had that one waiter who seems to disappear when we need the bill . For us , we put ourselves in our clients ’ shoes and strive to
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