LUNDIN MINING – EAGLE MINE
MINING GLOBAL in understanding the strengths , weaknesses , opportunities and threats of mining from the community ’ s perspective . The focus groups ultimately provided a social baseline of the views the community held about new mining projects in the region . “ I think every operation has to look at what their own community ’ s concerns and interests are , and what is the best way for all parties to communicate ,” says Welch .
“ We now do these focus groups every two years and we keep building that knowledge capacity to understand what the community concerns are and how we can improve our performance in the community .”
Secondary initiatives With constructive feedback from the focus groups , Eagle Mine has developed environmental and community programs aimed at addressing the community ’ s interest .
In an effort to build community trust and confidence , the company has developed a community scorecard which allows community members to rate Eagle ’ s performance in five areas – environmental performance , local hire , safety , communication and engagement , and community development .
During town hall meetings community members receive an update on Eagle ’ s operation , ask mine representatives questions and then use electronic clickers to score the company ’ s performance as : “ exceeds expectations ”, “ meets expectations ”, “ below expectations ”, or “ need more information ”. The scoring is provided real-time during the meetings – for complete transparency the results go up on a screen for everyone
“ We now do these focus groups every two years and we keep building that knowledge capacity to understand what the community concerns are and how we can improve our performance in the community ”
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