CUSTOMER CENTRIC APPROACH TO MINING EQUIPMENT
The future for Liebherr With 2015 already upon us , Liebherr ’ s goal for the future is simple : Continue to produce the best mining equipment possible .
“ We ’ re going to continue to expand our global product offerings including new mining excavators and mining trucks , new service support packages and tools , and expansion of the service networks ,” says Blaise . “ Our products will continue to be supported through an excellent support network with a customer minded approach for solution finding .”
“ Our goal is to focus on the expansion of our worldwide Customer Service Support network ,” says Blaise . “ This includes general Sales , Customer Service Support but in particular regionally centralized Reman Center .
The company was on hand at the 2014 Bauma China expo to unveil their latest developments and technologies . One of the standouts from the event was its 110-ton hydraulic excavator . Powered with a 565kW Liebherr V12 engine , the machine is equipped with a 7-m3 Liebherr build bucket combined with the Liebherr ground engaging tools ( GETs ) for both improved penetration and a higher fill factor .
Liebherr staff are enrolled on training programmes to ensure the highest standards are meet
“ The latest developments from Liebherr include the R9400E and R9800E , both of which are now available ,” says Blaise .
“ For 2015 , we ’ re going to start rolling out the R9200 , a new machine in the 200-t class and the T264 , a new product in the 240-t class .”
With Liebherr at the helm , the mining industry is in good hands as the manufacturer is expected to continue innovating smarter and more efficient ways for companies to dig and haul dirt .
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