CUSTOMER CENTRIC APPROACH TO MINING EQUIPMENT
forward-thinking minds the industry has to offer . Liebherr has them all .
The company has developed a dream team of staff committed to revolutionizing the way mining equipment operates .
“ The majority of projects we ’ re working on center around ease of operations , cost reduction , and performance increase ,” says Swann Blaise , Group Leader of Liebherr ’ s marketing department .
Along with creating bigger , faster and stronger machinery , Liebherr is focused on making it smarter .
Technology is the driving force behind Liebherr . The company is committed to cultivating new ideas as well as improving upon original ones .
“ We believe that improved quality leads to reduction of cost , therefore our focus is to improve quality at three levels : during production and assembly in the factories ; during assembly and commissioning on the mine site ; and during machine operation .”
Liebherr is constantly engaged in continuous improvement projects whether it ’ s changing or innovating new components for equipment . Continuous improvements include its Assistance Systems , which is
“ We believe that improved quality leads to reduction of cost , therefore our focus is to improve quality at three levels : during production and assembly in the factories ; during assembly and commissioning on the mine site ; and during
machine operation ”
– Swann Blaise , Group Leader of Liebherr ’ s marketing department .
comprised of health monitoring , application severity avoidance , performance survey and operator assistance . Liebherr is also focused on reducing machine dead weight by increasing net payload , generating faster cycle times and reducing load on structures .
Customer-minded approach What distinguishes Liebherr from other OEMs is the focus on customers and keeping them at the center of
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