Mining Magazine December 2016 | Page 76

programs — is able to produce twelve qualified technicians a month .
Meanwhile , business training programs teach the sales force to show customers how to get the best operating costs and make the most out of the equipment .
“ Training is a strategic differentiator able to make our staff stand out from the rest ,” said the CEO .
MADISA has formed a partnership with the National School of Technical Vocational Education ( CONALEP ). Along with this institution , the Diesel Technician Program was developed , opening in 2010 from which graduates are currently employed .
Intensive training
Our technically qualified personnel is thanks to in-depth training conducted at MADISA training centers in Monterrey , Mexico City , and now , following the MAQSA acquisition , in Chihuahua . Each of the training centers — which include dormitories and a meal area for those in intensive training
Aligned environmental responsibility
MADISA facilities manage their toxic waste adhering to certifications granted by Caterpillar , which awards degrees and has awarded MADISA ’ s Monterrey parts repair center the highest honors ( five stars ).
CAT support allows staff to guide and support each customer
76 December 2016