Mining Magazine April 2015 | Page 44

As a leading Caterpillar dealer , Hastings Deering has been serving customers in the mining and construction industries since 1948 . With 23 business centres , 26 subbranches and approximately 4000 employees ; we sell , service , rent and support Cat ® equipment across Queensland , the Northern Territory , Papua New Guinea , New Caledonia and the Solomon Islands . Whether it ’ s in mining or any other application , Hastings Deering offers a comprehensive range of market leading Caterpillar equipment and solutions to our customers .

Traversing coal mining and other resource sectors , Hastings Deering has an exceptional capability to service the industry with best-in-class breadth of support , as well as a proven capability to deliver unique value tailored to the needs of the customer . Hastings Deering provides this support through a range of equipment condition monitoring services and innovative technology enabled solutions that assist customers manage their assets more effectively .

With an expansive network of state of the art facilities , Hastings Deering stocks an extensive range of parts and components in the region . Coupled with first class service and support , Hastings Deering provides complete solutions to meet the needs of the customer .

When you purchase a Caterpillar longwall mining system from Hastings Deering you receive a Caterpillar backed solution , coupled with market leading dealer support from Hastings Deering . Caterpillar longwall systems supplied by Hastings Deering result in exceptional total cost of ownership benefits for our customers through high quality , leading production equipment , technology and available parts and service support agreements . Our experience in tailoring unique mining solutions to our customers is unrivalled .

As a trusted service partner , Hastings Deering has a proven capability of delivering complex projects to scope , to budget and on time . Hastings Deering ’ s primary objective is to serve productivity improvements to customers . This is achieved by tailoring competitive equipment and product support solutions that have been proven to help customers achieve operational gains .

This promise is backed by ISO 9001:2008 compliant , state-of-the-art longwall service facilities . Whether it ’ s a complete overhaul of all longwall systems and components ( roof shields , AFC , BSL , shearers ); fabrication and general fitting ; electro hydraulic testing ; OEM authorised modifications ; condition monitoring ; or just fluid sample diagnostics ; Hastings Deering delivers a full service solution to miners across our territory .

The Underground Product Support team operates from our Underground Mackay Service Centre and Emerald Service Centre . The branch network offers skilled underground expertise throughout the Queensland Coal Bowen Basin and is supported by the extended Caterpillar product network in Australia and internationally .

Website : www . hastingsdeering . com . au / longwall