MAXAM TIRE
“ Every site visit is completed and submitted back to the customer with a data review . The process of on-site review , proposal and monitoring demonstrates our commitment to customers along with our ambition to earn their confidence . We want customers to see Maxam as more than a tire supplier ; we are a trusted partner delivering guaranteed performance and dedicated support .
“ My role in the company is to drive and continue the fostering of these long-term , mutually beneficial business relationships with our customers by concentrating the global MMG team to prioritise customers . While each region has its own strategic approach , we focus on delivering solutions with the lowest costper-hour / tonne to mine sites .”
Mining business solutions The tire industry has long been dominated by Goodyear , Michelin and Bridgestone – a dominance that also transitioned to the mining industry . “ When I joined the company , I quickly realised they were going after something different ,” counters Johnson . “ Maxam was focused on building a quality product and chasing down the tierone level position . They wanted good market recognition , and they were standing behind every facet of support to achieve that and never losing sight of what comes first – the customer and our employees .”
Johnson believes that for Maxam to be truly successful , his team must first understand the customer ’ s goals because only then can they focus on their needs . “ We strive to be a true business partner , not a tire sales force .
74 September 2021