HITACHI VANTARA
solutions and solving problems . “ The first extreme can happen when we deploy a custom solution which is built for a certain client , with their particularities and needs . These solutions tend to require a lot of system integrations and hence , become
ANDREW MUDFORD
TITLE : HEAD OF PRODUCT MGMT , INDUSTRY SOLUTION PRACTICE
INDUSTRIES : DIGITAL TRANSFORMATION , IOT , SOCIAL INNOVATION , INFORMATION & ANALYTICS
LOCATION : NSW , AUSTRALIA
Andrew Mudford heads
Industrial Solutions at Hitachi Vantara and focuses on enabling success with digital transformation , IoT , social innovation , data management and analytics for customers within manufacturing and mining industries . With almost 20 years ’ experience , Andrew has been involved in the introduction of several world-leading solutions , including the development and implementation of image capture and facial recognition technologies , laser engraving technologies for enhancing the efficiency and security of passport issuance systems and travel documents , smart meters for utilities , and the introduction of NFC technologies for contactless and mobile payments .
EXECUTIVE BIO expensive in nature , and over time , very difficult to maintain . On the other extreme , we have a cookie-cutter solution business which is pure software . The idea is the company will adjust itself to the customer needs , resulting in a much larger shift from the company .
“ What we have done at Hitachi Vantara is bring in concepts that enable us to build a solution that gives us economies of scale with lots of features that can be customised at any time . We are inspired by what we call mass customisation and the concept of itemisation which allows software frameworks to be highly monetised . This allows us to leverage a lot of features , but the cost is very low due to them being mass-produced .”
Industry-specific personabased solutions and KPIs Being one of the largest manufacturing companies in the world , Hitachi is fortunate to be able to think along the same lines as the customers it serves . “ We have built the solutions and designed our technologies while thinking about what happens on the shop floor . We take into consideration everything that the quality manager , the maintenance manager and the health and safety manager does in his / her role . This is what we refer to as a persona-driven solution . We have built this expertise outside of the beta and into a user interface that is easily understood and flexible .
“ The data transforms into an insights calculation and generates KPIs which feed into the dashboards . The user interfaces allows for the health and safety officer or maintenance officer to access the KPIs or data points directly to enable them to change the way people do their jobs .”
32 May 2022