HEXAGON
Therefore , Hexagon has implemented a rigorous approach to vendor selection , especially for critical services .
“ We ran a large RFI-RFP process to select a new vendor . The first step was a a desktop exercise to narrow our focus to a manageable number of organisations that could each meet our essential needs ,” Steve explains . “ Following that , we entered into extensive discussions with each vendor to ensure that they could deliver the necessary quality of services at a scale to meet Hexagon needs .”
Equally , Hexagon selects its partners based on a company ’ s familiarity with the underpinning solutions it works with , so that it can support those solutions and operate to the maximum level of efficiency with those platforms .
One company that this vigorous system of selection helped Hexagon partner with is eSentire . An IT security service company , its managed SOC provider has proved particularly crucial .
“ eSentire provides us with a managed service security operations centre ( SOC ). They ingest all our log data , all of our security event information , and they triage and analyse that data in real time to identify signals of interest ,” Steve explains .
This partnership allows Hexagon to maintain 24 / 7 monitoring of its systems and networks , ensuring rapid detection and response to potential security incidents . miningdigital . com 81